Industry Case Study
University Increases Enrollment by 35% with AI Voice Admissions
Dr. Robert Kim
Admissions Director at Metropolitan University
Apr 2, 2024
6 min read
Industry Challenge
Educational institutions struggle with managing high volumes of student inquiries, application processes, and providing timely support to prospective students.
Common Pain Points
- High volume of admission inquiries
- Complex application processes
- Limited support during peak periods
- Manual application status updates
- Financial aid information requests
- Campus tour scheduling
AI Voice Solution Implementation
GenieDial was configured to provide:
- Admission requirements and deadlines
- Application status updates
- Financial aid information
- Campus tour scheduling
- Program information and requirements
- Student life and housing details
Measurable Results
- 35% increase in enrollment applications
- 85% improvement in inquiry response time
- 90% student satisfaction rate
- 60% reduction in administrative workload
- 75% increase in campus tour bookings
- 50% faster application processing
Industry Impact
This implementation demonstrates how educational institutions can enhance student experience through AI voice automation.