Back to BlogConsulting Firm Reduces Client Onboarding Time by 65% with AI Voice
Industry Case Study

Consulting Firm Reduces Client Onboarding Time by 65% with AI Voice

Mark Anderson
Mark Anderson
Senior Partner at Strategic Consulting Group
Feb 20, 2025
6 min read

Industry Challenge

Consulting firms face challenges with managing client relationships, coordinating project timelines, and ensuring effective communication across multiple client engagements.

Common Pain Points

  • Complex client onboarding processes
  • Project timeline management
  • Client communication coordination
  • Resource allocation across projects
  • Progress reporting and updates
  • Meeting scheduling and coordination

AI Voice Solution Implementation

GenieDial was deployed to handle:

  • Client onboarding assistance
  • Project timeline management
  • Client communication and updates
  • Resource scheduling coordination
  • Progress reporting automation
  • Meeting scheduling and reminders

Measurable Results

  • 65% reduction in client onboarding time
  • 85% improvement in project coordination
  • 90% client satisfaction rate
  • 80% faster project delivery
  • 95% accuracy in progress reporting
  • 70% increase in client retention

Industry Impact

This case study shows how consulting firms can improve client management and project efficiency through AI voice automation.